Privacy Policy

Last updated: April 2026

NQData SRL ("NQData", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nqdata.md or contact us for our services.

1. Information We Collect

We may collect information about you in the following ways:

Contact form data: name, email address, company name, phone number, and message content when you submit our contact form.
Usage data: information your browser sends automatically including IP address, browser type and version, pages visited, time and date of visit, and referring URLs.
Cookies: small data files stored on your device to improve your browsing experience. You can control cookie preferences through our cookie consent banner.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Send you technical notices, updates and support messages
Analyse usage patterns to improve our website and services
Comply with legal obligations
Protect against fraudulent, unauthorised, or illegal activity

3. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

Consent — when you submit our contact form or accept cookies
Legitimate interests — to operate and improve our website and business
Legal obligation — when required by applicable law

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service providers who assist us in operating our website (hosting, analytics)
Law enforcement or regulatory authorities when required by law

5. Data Retention

We retain contact form submissions for up to 24 months to enable follow-up on business enquiries. Usage and analytics data is retained in accordance with our analytics provider's policies. You may request deletion of your data at any time.

6. Cookies

We use the following types of cookies:

Essential cookies: necessary for the website to function correctly
Analytics cookies: help us understand how visitors interact with our site (Google Analytics)

You can accept or decline non-essential cookies through the banner displayed on your first visit. You can also manage cookies through your browser settings.

7. Your Rights (GDPR)

If you are located in the European Economic Area or Republic of Moldova, you have the following rights:

Right of access — request a copy of your personal data
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data
Right to restriction — request limitation of processing
Right to data portability — receive your data in a structured format
Right to object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@nqdata.md.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and secure hosting infrastructure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

NQData SRL
Moldova, Chișinău, MD 2001, Stefan cel Mare 202, BC KENTFORD
Email: info@nqdata.md
Phone: +373 69 155 143